How does the contribution upload process work?

You will receive an email around the 18th of each month telling you that contributions for that month can now be uploaded e.g. if it is 18th January, contributions collected from employees in January can be amended on the website.  Click here for a Schedule of Payments.

To complete this monthly process you need to follow these steps:

Manage Employees

• Ensure all eligible employees have been added to your online account
• Update any contribution level changes or changes in payment frequency
• Update any leavers

Contribution Upload

• Create a contribution file from your payroll system
• Upload this file to your online account

Confirm Direct Debit

• Confirm that the Direct Debit amount shown is correct
• Save a copy of the Contribution Statement for your records

Email reminders will be sent so that you know when contributions should be uploaded each month. This is to ensure that the Direct Debit value is correctly calculated, and the contributions are invested in Members' Accounts in a timely manner.

An email is then sent two days before the Direct Debit is collected as a final confirmation of the amount due to be collected.