Members:

Head to cushon.co.uk for everything you need including help and support - you can no longer log in to BenPal to manage your pension. But don't worry - as part of the move to NatWest Cushon, we've sent you new login details for the Cushon app. Check your email for your Cushon app access code and go to https://cushon.co.uk/get-started to activate. If you encounter any issues logging in, please contact us via this form.

The Cushon app is where you'll manage your pension from now on - right from the palm of your hand.

If your company had arranged group life insurance for you, it has remained in place. 

Employers and advisers:

Rest assured, nothing has changed in the way you administer your pension, please continue logging in and uploading your files as usual. If your contribution file does not upload or the contributions do not validate for any reason, please check our Employer Help Centre. If you don't find the answer to your question, click on 'Submit a ticket'.