Workers Pension is jointly administered by Link Group on behalf of Cushon MT NI Ltd and Mercer.  Cushon MT NI Ltd currently administers the pension requirements of hundreds of companies and thousands of employees. Mercer is one of the UK's leading Employee Benefits providers.

Employers may delegate access to someone from outside their organisation, such as an accountant, financial adviser or payroll provider.  A ‘delegated access user’ administers all aspects of the employer’s account within Workers Pension Trust, including:

•    Enrolling workers into the Scheme
•    Processing Opt Out Forms
•    Removing workers from the Scheme
•    Updating employees’ personal information (address, salary changes etc)
•    Processing contribution payments
•    Confirming direct debit amounts
•    Updating the employer’s business and contact information
•    Corresponding with the administrator and Trustee of the Scheme

Employers remain responsible for all actions carried out by a delegated user.  For example, if the delegated user fails to provide the Scheme with pension contributions on time this would remain the employer’s responsibility.