In August we carried out an online satisfaction survey to ask our on-line users to rate our service and provide suggestions on how we can improve.
We have plans in place to move to a new on-line portal in early 2019 which will mean that your employees will be able to access information about their pension fund through a secure on-line account.
Workers Pension Trust is re-assessed annually against the Master Trust Assurance Framework developed by the ICAEW (Institute of Chartered Accountants in England and Wales) in partnership with the Pensions Regulator.
With 9.5 million people in the UK now enrolled into workplace pension schemes the Department of Work and Pensions (DWP) is keen that members’ interests are protected.