The auto-enrolment solution for Northern Ireland

What should I do if I have forgotten my password?

Select the Account login option at the top right hand corner of the screen.

Enter your username in the Existing Users section.

Tick Forgot Password? option.

Enter the characters shown in the Captcha box.

Click Submit

A verification link will then be emailed to the email address you have registered with us.

Please add the domain cefni.co.uk and workerspensiontrust.co.uk to your safe senders list in your email account to ensure that messages are not blocked or treated as spam.

Click on the link in the email called Reset Password.

A web page will open, enter a new password.

The password should be:

  • Between 8 and 20 characters long
  • Include at least one number, one lowercase letter, one uppercase letter and one special character
  • Not be the same as one used before

When the password has been confirmed you can Return to login and use the new password.