The auto-enrolment solution for Northern Ireland

How do I update users or add new users?

Update users

You can modify the details for existing user accounts such as their name and email address.

Select the Account Login option at the top right hand corner of the screen.

Enter your username and password in the Existing Users section.

Go to Account Maintenance and select Maintain system users.

When you select this option you can enter the user’s name to carry out a search. (You can also search without entering any search criteria).

Select the user you want to edit and click Edit Selected.

Click the Modify button to make changes. When all changes are complete click OK.

Add new users

You may also add additional users. Go to Account Maintenance and Maintain system users.

Click Search without adding any criteria, then click Add New. Enter first name, last name and email address. An activation email will be sent to the email address of the new user with their username and a verification link. An email will also be sent to the main contact on the account so that they are aware that a new user has been set up.

The automated emails come from donotreply@cefni.co.uk. (Please add cefni.co.uk to your safe senders list to ensure that email is not blocked or sent to your Junk folder).

The new user needs to click on Verify Email within 24 hours of receiving the email so that they can set their new password.